Services

Policies & Procedures

Pruitt Library is excited to provide Roosevelt High School and our surrounding community with programs and services to help shape futures, build skills, and create experiences.

Checking Out Materials

  • You can check out materials, use a computer and access our digital collection with your card.
  • You may have a maximum of 50 physical items checked out at any one time.
    • DVDs – 10 per card
    • Vinyl Records – 10 per card
  • You may also have 25 digital items checked out at any one time.
  • Forgot your card at home? You can use a photo ID.
  • You’re responsible for all items borrowed, so if you lose your Library card, let us know.
  • You’re responsible for items checked out on your children’s cards.
  • Renew your card every five years with a current photo ID and proof of residence.

Holds

Is the item you want already checked out or not available at your Library location? Put it on hold, and when it’s available, we’ll send it to the Library location of your choice. You can hold up to 50 physical items plus 20 digital items. Holds can be placed over the phone, online, in person or via our mySAPL ap

Loan Periods, Renewing & Returning

You can keep library items for 3 weeks. The only exception is Express Collection DVDs, which can be kept for 7 days.

Need more time?

Books, audiobooks, DVDs, CDs, vinyl records & magazines may be renewed for additional loan periods.

  • Renew before the due date to avoid fines
  • The item can’t be renewed if it’s on hold for someone else

To renew items by phone or online, have your Library card account number handy.

All Library materials (except for vinyl records) may be returned in the book drop at any Library. We’ll email you courtesy reminders along the way to remind you to renew or return your items to help you avoid fines. If items become overdue, a notice will be emailed after 7 days.

Express Collection

Express Collections are made up of popular books and media titles that are currently in high demand. They can be checked out just like other items, but can’t be placed on hold or renewed, so they’re more likely to be available when you want them. Books can be checked out for 3 weeks and DVDs for 7 days.

Late, Lost or Damaged Items

Overdue Materials

If you owe $50.00 or more in overdue fines, you can’t check out or renew physical items, but you can still check out digital items, such as eBooks, eAudiobooks, digital magazines, and streaming video. Payment plans are an option.

If your account reaches a balance of $60.00 or more with no payment activity in 60 days, Unique Management Services will contact you to request the return of the overdue items and payment of all outstanding fines. A nonrefundable service fee of $10.00 will be charged.

Adult books, compact discs, recordings, and audiocassettes:
$0.35 per day, per item
$10.00 maximum per item

Juvenile books, recordings, audiocassettes, filmstrips and young adult books and paperbacks:
$0.15 per day, per item
$6.00 maximum per item

DVDs and videocassettes:
$2.00 per day, per item
$10.00 maximum, per item

Material Kits:
$2.00 per day

Check Out Laptops:
$25.00 per hour

Lost or Damaged Materials

Can’t find that book? If an item is more than 21 days overdue, you’ll be billed the full replacement cost of the item plus a non-refundable processing fee of $5.00. If the item is lost or damaged, you will owe the replacement cost (plus the nonrefundable $5.00 processing fee). For information on providing an exact replacement for a damaged item, please visit a Library location or call 210.207 .2500.

Replacement items (in good condition) of the same type accepted in lieu of payments listed below:

Materials for which list price is known: List price per item

Adult paperback books: $10.00 per item

Juvenile or young adult paperback books: $6.00 per item

Magazines or other items: $4.00 per item

Cases for videos, DVDs, music CDs, or audio books: $1.00 per item

Material kits: $100.00 per kit

Lost/damaged audio book cassette/CD: $8.00 per item

Missing liner notes – DVDs, videos, or music CDs: $3.00 per item

$5.00 refundable processing fee per item if lost item is returned with receipt within 30 days of payment. Refunds for lost items will be refunded at any time with receipt. Refunds are issued by check within 30 business days

Other Fees

Replacement items (in good condition) of the same type accepted in lieu of payments listed below:

Collection agency fee: $10.00 per account

Card fee for borrowers outside of Bexar County: $200.00 per year, or $60.00 for 3 months

Special Accomodations

Homebound Service

If you are unable to visit a Library due to a physical disability, you may be eligible to apply for a Homebound User card (call 210.207.2500).

Outside Bexar County

The San Antonio Public Library is a participating member of the TexShare Card Program. If you live outside of Bexar County, membership options are available for a fee.

Interlibrary Loan

The Interlibrary Loan Service (ILL) allows San Antonio Public Library cardholders to request items not available in the Library collection. ILL is a free service for patrons with a current Library card. Requests are limited to print materials, audiobooks, informational films, and microfilm. A maximum of 10 Interlibrary Loan items may be requested. These count toward the 50 item limit on holds.

Additional Services

Print & Copy Services

Copy or Print—Black & White:
8.5 x 11, 8.5 x 14, or 11 x 17
$0.20 per page

Copy or Print—Color:
8.5 x 11 or 8.5 x 14
$1.00 per page

Copy or Print—Color:
11 x 17
$2.00 per page

No refunds are available for these services. Fax and scan services are available at limited locations

How Contact-Free Pickup Works

To place items on hold, you can search the catalog or call 210.207.2500.

We are operating with limited staff to follow social distancing guidelines. We will fill your holds as quickly as possible, but wait times may be longer than usual. Thank you for your patience.

Please follow social distancing guidelines while waiting for your checkout to be processed. Stay at least six feet away from other people, and avoid gathering in groups.

Contact Free Pickup Hours

Tuesday
12PM - 8PM


Wednesday-Saturday
10AM - 6PM

place items on hold

Step 1: Place Items on Hold

Materials can be placed on hold online using a library account at mysapl.org or by calling your local library branch.

wait for notification

Step 2: Wait for Notification

A notification will be sent by email or phone when items are ready for pick-up. You can also call your local branch for a confirmation by phone that your items are ready for pick-up.

place items on hold

Step 3: Pick Up Your Items

Visit your library location to pick-up your items on hold. Upon arrival, call your library and provide your library card number. Library staff will check out your items and then bring them outside and place them on a table next to the entrance.

What if I need special accommodations due to a disability or other reason? 
We have a variety of ways to contact library staff including by phone (local branch number or Central at 210-207-2500), chat at ask.mysapl.org or text 210-591-7445. If there is something else we can do to help, please let us know.